Resend a User’s Activation Email

Available with: Team Plans            Role: Super Admin, Team Admin

1. Navigate to the Admin Portal by selecting Admin on the left-hand sidebar menu.
2. In the updated sidebar menu, select Users & Teams.
   
3. On the Users & Team page, check the box next to the user whose activation email you want to resend.
4. In the action menu above the users table, click More>Resend User Activation Email.
   
5. A confirmation pop-up will appear — click OK to confirm and resend the activation email.
   

Change a User’s Email Before Resending

If you need to change the user’s email address before resending the activation email:

1. On the Users & Teams page, check the box next to the user.
2. In the action menu above the users table, click More > Edit.
   
3. In the pop-up, update the user’s email (or any other necessary information), then click OK.
   
4. You can now resend the activation email to the updated email address using the steps above.