Why did the font change in my document?

Have you ever sent a document for signing only to have it come back with mismatched fonts, or a different font than you created the document in?

Signority has 2 fonts embedded within it for rendering your document; Arial and Times New Roman

If you are looking to ensure your document stays in the font you have used for consistency we recommend that you embed custom fonts into your document.  Microsoft has some tutorials on how to accomplish this, just choose the right environment for you:

Windows environment  or  macOS



Tag Font Size

Tag font size too large or too small for your documents? Customize tag font size on an individual case or global basis.

Individual Tag Font Size

  1. Start a new document or template
  2. Upload your file and add your recipients
  3. Drag and drop your tags onto the document/template
  4. Select the tag you would like to modify the font size of
  5. Click on the gear icon above the tag to open the tags settings
  6. Select the dropdown next to ‘font size’ and choose which size font you would like for the tag
  7. Click Save and continue with the rest of the document creation process

Customize Default Font Size

Role(s): Individual User, Team Admin, Super Admin

  1. To adjust this, open Global Settings (For team admins this is in the admin console under Settings)
  2. Under Document, select the dropdown for ‘Default Font Size for Tags’
  3. Choose what size font you would like for tags
  4. Click Save