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What Happens When I Cancel My Subscription?

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When you cancel your subscription with Signority the cancellation takes effect immediately. Currently Signority does not keep your account active until the end of your billing period.

What does this mean?

  1. You cannot send any new documents for signing
  2. Any documents sent out for signing prior to your subscription cancellation can be completed within 30 days.
  3. Thirty (30) days after your subscription has been cancelled all documents in your account will be deleted as per our privacy policy.
  4. Your account will still be accessible for 2 years afterwards should you decide to reactivate it.

If you plan on cancelling your account we recommend that you:

  • cancel 48 your prior to your renewal date
  • make sure you have downloaded any documents you wish to keep copies of.
  • ensure you have ceased sending out any signature requests at least 3 days prior to cancelling your account.


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