Skip to content

What Happens When I Cancel My Subscription?

You are here:
< All Topics


When you cancel your subscription with Signority, your account will be suspended at the end of your current billing cycle. What does this mean?

  1. You cannot send any new documents for signing
  2. Any documents sent out for signing prior to your subscription cancellation can be completed up to their expiry date.
  3. Thirty (30) days after your subscription has been cancelled, all documents in your account will be deleted as per our privacy policy.
  4. Your account will still be accessible for 2 years afterwards should you decide to reactivate it.

If you plan on cancelling your account, we recommend that you:

  • Cancel 48 hours prior to your renewal date
  • Make sure you have downloaded any documents you wish to keep copies of.
  • Ensure you have ceased sending out any signature requests at least 3 days prior to cancelling your account.


Table of Contents