Send Emails from Your Own Domain with SMTP

Available with: All Team Plans            Role: Super Admin

Configuring Simple Mail Transfer Protocol (SMTP) in Signority allows your organization’s email notifications to be sent directly from your own mail server instead of from Signority’s default sender. For example:

• Without SMTP: [From: secure@signority.com]
• With SMTP: [From: contracts@yourcompanyname.com]

This creates a more professional experience for recipients, ensures that your messages come from a trusted domain, and can improve email deliverability by reducing the chances of notifications landing in spam or junk folders.

1. From the user dashboard, navigate to the Admin Console by selecting Admin on the left sidebar menu.
   
2. In the Admin view, select Branding on the revised side menu.
   
3. In the modal window that appears, scroll down to the SMTP section.
   
4. Select the checkbox next to provider type and select Team Customized SMTP.
5. Select the dropdown next to Provider Type and select Team Customized SMTP.
6. You can then enter the following configuration information:
   1. Port: The port number used to connect to your server
   2. Email: The email address you want Signority to use as the sender for outgoing notifications.
   3. Host: The address of your mail server (e.g., smtp.yourdomain.com).
   4. Username: The username required to authenticate with your mail server, often the same as the sender email address.
   5. Password: The password for that email address.
   6. Encryption Type: The security protocol your mail server requires to ensure emails are transmitted securely (Only SSL or TLS are supported).
7. Select Test SMTP Settings to test the connection.
8. Click Save in the top right of the pop-up to save your changes.