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What is Overage?

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All plans come with a standard 10 documents per month for users to use, which you can customize according to your company’s needs. Overage is then applied to any document package you send after you’ve used all of your plan’s allotted amount. If you increased your document package to 1200 documents per month but end up using 1205 during your subscription period, then those five extra documents are charged an additional $3.75 CAD/$3.50 USD per document.

How do I avoid an Overage fee?

To help you avoid overage fees, Signority sends you an email notification once you have used 80% of your available amount of document packages.

If you need many more document packages than you had originally anticipated, you can upgrade your plan at a prorated amount under My Account >> Manage Plan.

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