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Security Report

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Signority’s Security Report shows you your team’s login activities. As an administrator, this can be used to monitor your team and detect any unusual login activities. The report includes all login and logout activities for your users, as well as any password and 2FA changes made to each account. To access this report, login to your Signority account and click on Security Report in the left menu.

When  the Security Report page opens you will see a window similar to below. 

On this page you will have access to any saved reports, ways to filter a report, and see the column headers (8) in the report.  This page has a blank report by default.

First we will run through how to run and access a report.  After this walkthrough you will see detailed lists of the features on this page and how they will impact the report  you run. 

To run a Security report:

  1. Select the users you wish to have included in the report (2)
  2. Choose the event type you wish to see in the report (3)
  3. Decide what time frame the report should cover.  In the Filter Results (4) you will have a selection of set times (details for each are below).  If none of these selections  work for your needs use the Filter From and Filter To fields to specify the timeframe you require. (5)
  4. Click Run (6) to have the report generated.
  5. Your report will be generated and an email will be sent to you once the report is ready for you to view it.
  6. Once you receive the email go back into the Security Report page and click on Saved Reports (1) in the upper left hand corner. This will open a small window listing any security reports  you have run.  
  7. Check the box beside the report and click “View Report” to have it appear on the page.
  8. If you wish to download a copy of the report you can export it into a CSV file using the Download CSV button (7).

 

Security Report Page Features

  1. Saved Reports: Clicking this button will give you a pop up listing the reports you have already run. 
  2. For User: If you are a Super Admin or Billing Admin in your team, you will see all the users on your team in this list. You can also see everyone in one report.
  3. For Event Type: This dropdown allows you to filter your results by the action your users or another admin have taken.  The event types are:
    1. User login failed: Tells you when someone tried to login using the wrong username/password.
    2. Admin changed team member password: This is when an admin updated/changed a team members password
    3. User changed password: This is when a user has updated/changed their own password.
    4. User updated 2FA settings: This logs each time a user has updated their 2 Factor Authentication (2FA) settings. They may have activated it, deactivated it, changed a security question, etc.
    5. User reset password: This is logged when a user forgets their password and requests to reset it.
  4. Filter Results: This dropdown menu allows  you to filter the results by a preset period of time. When you run one of these filters the results will not include the day you are making the request.  The preset time periods are:
    1. Yesterday (the day prior)
    2. Last 7 Days (the previous 7 days not including that day)
    3. Last 30 Days (the previous 30 days, up to the day prior)
    4. Quarter to Date: Quarters are based on the calendar year, Jan-Feb, March-May, June-Sept, and Oct-Dec.  If you are running this report August 8th you will receive a report for the dates of June 1 to August 7th. 
    5. Last Quarter: (will run the quarter prior to the one you are currently in)
    6. Year to Date: This will run from January 1st to the day before the date you are running the report.
    7. Subscription Period to Date: This will run a report from your subscription start date (or last renewal date) to the day before you are running the report.  If you are paying monthly you will receive only  up to the previous 30 days. If you are yearly it will go back up to 364 days depending on when you are running it.
  5. Date to / Date From: If the Filter Results menu does not suit your need, these fields allow you to run a report for a specific timeframe that you require. 
  6. Run: This button will send the request for the report to be generated.  Once complete you will receive an email letting you know it is ready for viewing.
  7. Download CSV: gives you the opportunity to download and export the report to a CSV file.
  8. Report Headers: List the information you will find the in the report:
    1. User Name: The team member this information is relevant to.
    2. Event: One of the events as listed above.
    3. Event Time: The time that this event took place.
    4. IP Address: The IP Address they completed the event from.
    5. Visiting OS: The operating system on the device they were using. (Windows, Linux, etc.)
    6. Visiting Browser: What internet browser was used for the event. (Chrome, Edge, Safari, etc.)
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